Regional Manager

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Full job description

ABOUT THE ROLE

Associations International (AI) is an association management company based in Lexington, KY, who partners with non-profit trade and career associations. Our job is to help those non-profits meet their mission and grow their membership through the work of our talented, dedicated team.

Our client partner, the International Coaching Federation (ICF), is seeking a Regional Manager to join the ICF Professional Coaches team. The Regional Manager acts as the the day-to-day Communication and Operations liaison to selected chapters. The Regional Manager focuses on regional and chapter support in line with strategic initiatives deriving from the ICF Strategic Plan, with the objective of enhancing membership acquisition and retention, while also diversifying and strengthening ICF’s global presence with a strong focus on sustainable growth. The Regional Manager will support the Middle East & Asia Pacific region and will report to the Regional Director - Middle East & Asia Pacific. Preferred candidate locations for this role include Saudi Arabia or the UAE.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Manages relations with Chapter leadership teams and multinational Chapter forums
Provides support for Chapter operations and capacity/community building
Maintains accurate Chapter records and details of Chapter leadership teams
Supports the Director and PC team in maximizing ICF’s impact and visibility
Reaches out regularly to Chapter leaders to support new and existing resources including ICF PC Annual Chapter Support Calendar, toolkits, chapter leader platforms, event information, forum calls, etc.
Responds to inquiries regarding the formation of new ICF Chapters
Develops relationships and partnerships with third-party entities, such as CE providers, corporate organizations, partner organizations, etc. that can be harnessed as pipelines of ICF membership.
Facilitates education programs and prepares and delivers presentations for volunteer leaders and members
Collaborates with Chapter leadership to support Chapter and regional activities, including facilitating forum meetings and coordinating regional activities
Provides continuity of service and leadership in the environment of evolving volunteer leadership
Serves as a “dissemination and distribution channel” for global programs and services
Manages performance to established KPIs
Supports implementation and enhancement of existing leadership development programs
Supports a regional performance management process for all Chapters to measure and evaluate progress toward goal and drive Chapter development
Provides connection between ICF PC staff and regional communities
Maintains regular cadence of inter-regional communication
Works collaboratively with representatives from other Family Organizations to handle inquiries from members and credentialed coaches
Coordinate and manage logistical arrangements for regional events as required, ensuring seamless planning and execution
Other duties as assigned
Requirements:
QUALIFICATIONS AND SKILLS

Excellent writing, communication, and organizational skills
International professional association management experience strongly preferred
Works well independently and in a team environment
Strong customer service initiative
Top administrative and budget management skills
Exceptional multi-tasking, project management, and time management skills
University degree or equivalent
Excellent English verbal and written communication skills
Excels at working with a globally diverse network
Travel as needed
Initiative with a high sense of responsibility and autonomy
Global and inclusive mindset
Technologically proficient in hardware, office software, and social media
Additional languages a plus
WHY JOIN ASSOCIATIONS INTERNATIONAL?

We hire diverse and talented people who drive the success of our partner associations by bringing their talents, passions, and expertise to the team. We pride ourselves on creating a culture of respect and belonging and are proud to be a Best Places to Work in Kentucky award recipient since 2012!

Flexibility: Remote flexibility
Competitive Compensation: Based on s
kills and experience
Culture: Recipient of the Best Places to Work in Kentucky award for 11 years and running
Associations International is committed to creating a diverse environment and is proud to be an equal opportunity employer. AI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you have a disability or special need that requires support in applying, please reach out to our HR team at 859-219-3567.



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